Shipping Policy

Shipping Costs

Shipping costs are calculated based on the weight of your order and your shipping address. You will see the exact shipping cost for your order during checkout.

Shipping Time

• Processing Time: Orders are typically processed within 1-2 business days.
• Shipping Time: Once your order is processed, shipping times vary depending on your shipping address and the shipping method you choose.

Shipping Methods

We offer a variety of shipping methods to accommodate your needs. You can choose from standard shipping or expedited shipping during checkout.

Tracking Your Order

Once your order ships, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment on the carrier's website.  

International Shipping

We ship internationally to many countries. Please note that international orders may be subject to customs duties, taxes, and fees imposed by your country's customs agency. These charges are the responsibility of the recipient.  

Lost or Damaged Packages

If your package is lost or damaged during shipping, please contact us immediately. We will work with the shipping carrier to resolve the issue and either resend your order or issue a refund.  

Shipping Restrictions

We may not be able to ship to certain locations or restrict the quantity of certain products due to shipping regulations.

Please note: Shipping times may be affected by factors such as holidays, weather conditions, and carrier delays.

If you have any questions about our shipping policy, please contact us at Sales@maisonvanilla.com.